Terms & Conditions

All of our products are handmade, please understand that no two items will be exactly alike.

Orders are shipped from New Hartford, CT, via UPS.

Prices shown on this website are subject to change without notice.

We always ship back-orders unless we are told not to ship. We will attempt to notify you when a back-order is ready to ship.

In order to receive replacements or credit for broken or damaged items, the customer must:

1. Notify UPS immediately for inspection and pick-up. SAVE ORIGINAL PACKAGING UNLESS OTHERWISE INSTRUCTED.

2. Notify The Sandor Collection within three business days of receipt.

Return Address:

The Sándor Collection, 14 Johnnycake Lane, New Hartford, CT 06057

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